Return Policy

AG Ventures fz llc

Return Policy

Return Policy:
Refund Eligibility: AG Ventures FZ-LLC offers refunds exclusively for digital products and consulting services that have not been provided to the customer within 14 days of the purchase. Refunds are not available for ad space and exposure to other brands.
Refund Request Process: If a customer believes they are eligible for a refund as per the conditions stated above, they must submit a refund request to AG Ventures FZ-LLC within 14 days of the purchase. The request must include the following information:
Full name of the customer
Date of purchase
Proof of purchase (order number, transaction ID, etc.)
Detailed explanation of why the product or service was not provided within the specified timeframe
Evaluation and Resolution: AG Ventures FZ-LLC will thoroughly evaluate each refund request within a reasonable period. The decision will be based on the information provided by the customer and any relevant internal records.
Refund Disbursement: If the refund request is approved, AG Ventures FZ-LLC will initiate the refund process within 7 from the approval date. Refunds will be issued through the original payment method used for the purchase, unless otherwise mutually agreed upon between AG Ventures FZ-LLC and the customer.
Non-Refundable Items and Services: It is important to note that refunds are not available for ad space and exposure to other brands. AG Ventures FZ-LLC retains the right to deny refund requests that fall under this category.
Contact Information for Refund Requests: Customers can submit their refund requests by contacting AG Ventures FZ-LLC through the following channels:
Email: [email protected]
Phone: +971585577302
Modification of Return Policy: AG Ventures FZ-LLC reserves the right to modify this return policy at any time. Any modifications will be effective immediately upon posting the updated policy on the websites. It is the responsibility of the customers to review the return policy periodically.
By engaging in a purchase with AG Ventures FZ-LLC, customers acknowledge that they have read, understood, and agreed to the terms and conditions outlined in this return policy.